Responsible Gaming
Gambling Should Be Entertainment
At Nine Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to approach casino games with the right mindset: play only with money you can afford to lose, set limits, and never chase losses.
If you find yourself relying on gambling for income or using it to escape personal difficulties, please reach out to one of the support organisations listed below.
Age Verification
All users must be at least 18 years of age (or the legal age for gambling in your jurisdiction) to access Nine Casino and participate in any gambling activities.
We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not attempt to access our services.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or a loved one, it may be a sign of problem gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling with increasing amounts of money
- Hiding gambling activity from family, friends, or work colleagues
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Neglecting personal relationships, work, or other responsibilities due to gambling
- Lying to others about the amount of time or money spent gambling
- Feeling a constant urge to gamble with larger amounts for the same excitement
- Failed attempts to cut back or stop gambling
If you recognise these patterns, help is available. Please contact one of the organisations below.
Self-Help Tools & Player Protection Features
Nine Casino offers several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a defined timeframe
- Session Time Limits: Restrict how long you can play in a single session
- Reality Checks: Receive periodic reminders of how much time and money you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you feel you need a break
To access these tools, please log into your account or contact our customer support team. You can adjust your settings at any time.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, support is available 24/7 from the following organisations:
United Kingdom
- GamCare — Free, confidential support and counselling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free and confidential) - GamStop — National self-exclusion scheme
Website: www.gamstop.co.uk
Self-exclude from all licensed online gambling sites in the UK - Gamblers Anonymous — Peer support meetings
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic — NHS specialist treatment
Phone: 020 7054 2766
International Support
- Australia — Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada — Responsible Gambling Council
Website: www.responsiblegambling.org - United States — National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany — Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Hotline: 0800 1 372 374
Need Help? Reach Out Today
If you believe you may have a problem with gambling, please don't hesitate to seek help. It is never too late, and support is confidential and free. Contact one of the organisations above, speak to a trusted friend or family member, or visit your GP for advice.
Remember: gambling should be fun. If it's causing you harm, help is just a phone call away.